Discover how Allianz Türkiye sets a new benchmark in 2025 by delivering the industry’s fastest and most efficient insurance claim payments.
Allianz Türkiye has achieved a remarkable milestone in the insurance sector by completing compensation payments in record time for both comprehensive and traffic insurance throughout 2025. According to the latest data shared by the Turkish Insurance Association (TSB), the company consistently maintained an average claims settlement period of only 14 days for comprehensive policies and 15 days for traffic insurance, setting a benchmark for speed and efficiency.
Batu Öncül, Deputy General Manager of Allianz Türkiye for Elementary Individual Insurance and member of the Executive Board, highlighted that escalating repair and vehicle costs make even small accidents financially burdensome. He emphasized, “Our focus is to stand by our customers through every step of their lives, ensuring that they receive rapid, transparent, and effective support during challenging times.”
Based on the Insurance Sector Compensation Payment Periods Report published quarterly by the TSB, Allianz Türkiye has been ranked as the top company in terms of speed of claim settlements since December 2024. The company maintained its leading position throughout 2025, confirming its dedication to delivering prompt service without compromising quality. This outstanding performance reflects Allianz Türkiye’s unwavering focus on customer satisfaction and operational excellence.
Batu Öncül pointed out that comprehensive insurance has become more valuable than ever as repair and maintenance costs continue to climb. He stated that average claim costs have reached approximately ₺68,000, whereas average premiums are around ₺16,000 — a clear indication of how essential adequate protection has become. “At Allianz Türkiye, we remain committed to safeguarding our customers’ financial well-being by providing inclusive and budget-friendly insurance solutions. In 2024 alone, we processed 83,000 claims, cementing our position as the fastest company in the market,” he added.
Dedicated to offering flexible options that meet varying customer needs, Allianz Türkiye continues to expand its portfolio with specialized car insurance packages. In 2024, the company earned Turkey’s first sustainable product certification for its car insurance, fully complying with the European Union taxonomy standards. These packages also include brand-specific options designed for leading manufacturers such as Ford, Fiat, PSA Group (Citroën, DS, Opel, Peugeot), Volkswagen, Hyundai, Audi, and Tesla among others.
Customers benefit from an array of exclusive advantages, including coverage at authorized service centers, comprehensive assistance services, and expedited claims processing. In addition, the Electric Vehicle Insurance plan offers enhanced convenience, providing free and unrestricted roadside assistance for electric cars that run out of charge and need towing to the nearest charging station. Allianz Türkiye’s forward-thinking approach ensures that every vehicle owner finds a suitable and sustainable protection plan that aligns with modern mobility needs.
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