Hepiyi Sigorta has digitised the full claims process, from notification to payment, using artificial intelligence.
Eligible claims are paid to customers’ accounts in about 30 seconds.
Customers can upload documents, photos and reports through a smartphone or computer.
AI and machine learning analyse the submitted files in real time, present a cash offer within seconds, and enable immediate transfer after approval.
The system is designed to improve speed, efficiency, accuracy and customer satisfaction while moving claims procedures fully online.
Hepiyi Sigorta aims to strengthen customer loyalty and set a new digital service standard in the insurance sector in Turkey and Europe.
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