Aksigorta continues to improve customer experience with its innovative insurance approach. Aksigorta received the 'Innovation Special Award' at the 6th CX Awards Turkey, Turkey's first customer experience award programme.
Strengthened by digital transformation, Aksigorta stands out with its efforts to offer a customer-oriented insurance experience. In a first in Turkey, Aksigorta's e-insurance product, specially designed for electric vehicles, received the 'Innovation Special Award' in the ' Best Digital Customer Experience' category at the CX Awards Turkey, Turkey's first customer experience award programme organised by Nice Medya.
Aksigorta's award-winning e-casco policy offers various advantages to Aksigorta customers. This insurance policy offers special coverage options such as incorrect charging, unlimited distance to the service, theft of charging equipment, battery assurance and support against battery depletion. In addition, Aksigorta customers can also benefit from a 10% discount on recharging service.
In the event of a dead battery, which is one of the biggest concerns of electric vehicle users, the assurances included in Aksigorta's e-casco policy come into play. In the province of Istanbul, Aksigorta provides on-site charging service in case the vehicle runs out of charge while driving.
Aksigorta's innovative approach, solutions focusing on customer satisfaction and leadership in digital transformation maintain Aksigorta's position as a pioneer in the sector.